Refund policy

Savvy Bazaar Delivery, Notification, and Policy Terms

At Savvy Bazaar, we prioritize providing a smooth and transparent shopping experience. Here are the key details of our policies:
Return Policy:
We do not have any return or refund policy In Customized Items like Abaya, Gown , Wedding Dress, Cape Dress and others.
We only have return for customs hijab only. 

Additionally:
If in case the subject is damaged by us we will only refund at that time , otherwise no refund policy is expected.
You need to send the parcel back to our designated warehouse in Pakistan and China. if you want any kind of refund otherwise we do not entertain refund policy. 
Here to serve you.
Delivery Timeline
Orders will be delivered within 5 to 7 working days after confirmation.
Delivery times may vary based on location or unforeseen circumstances (e.g., public holidays, weather conditions).
Order Notifications
You will receive notifications via email and WhatsApp regarding order confirmation, dispatch updates, and tracking information.
Please ensure that your contact details are accurate to stay informed about your order status.

Shipping Fees
Shipping charges, if applicable, will be displayed at checkout. Any promotional offers or free shipping eligibility will be clearly mentioned.

Exchange Policy
We offer exchanges within 3 days of purchase.
The item must be in original condition, unworn, unwashed, with tags intact, and packaging unchanged.
Exchanges are subject to availability. If the desired item is out of stock, store credit may be offered.
Delivery Issues

If you do not receive your order within the estimated time frame, please contact our customer service team promptly for assistance.
Ensure availability at the delivery address during the estimated delivery period to avoid delays.
Damaged or Missing Items

If your order is damaged or incomplete, please notify us within 24 hours of delivery with supporting photos for a quick resolution.
Non-Delivery Areas

Delivery service may not be available in certain restricted or remote areas. We will notify you immediately if your location falls outside our delivery network.
For any further inquiries or concerns, please don’t hesitate to contact our customer service team. Your satisfaction is our priority, and we are here to assist you at every step.